Technical Support
Experience timely responses
Cybele Software provides a priority technical support service offering the fastest response users can experience in the terminal emulation and host integration fields.
Our support service has been a key to our success and company's growth. We perfectly understand that our solutions are of critical importance in a company's day-to-day activities. We are ready to help whenever necessary.
Our tools for remote diagnosis allow us to provide wired support -based on a client agreement- by solving the issue accessing the user-applications and screens. This service is an excellent answer to problems that need a quick solution. We also provide unlimited calling/emailing, online services and upgrade subscriptions.
Not only our service is available to our customers, who will be provided with priority technical support, but also to all IT experts and users who are evaluating our solutions.
We understand indeed that you spend valuable time evaluating possible alternatives for your terminal emulation or host integration projects so we will respond to all your queries immediately in order to help you decide promptly if our solutions are suitable for your needs.
Whether you have a question about installation, features included or how to use any z/Scope edition, TN Bridge Host Integration Pack and/or SupportSmith, our technical experts will provide you with the support and assistance you require.
Please email us at: support@cybelesoft.com.
Phone: 302-892-9625
Toll Free: 1-866-462-9768 (US &Canada)
Chat online with our agents:
(Available Monday to Friday from 08.00 AM to 17.00 PM US eastern
time)
