Enabling the features the PC user will see on the tray menu

Select an item from the list above and check the Features that User or Group will be able to use.

This action must be taken per User or Group.

How does the tray menu looks like?

SupportSmith enables Application Sharing between all Pre-Installed Agents. Two Colleagues can work together on the same application or assist each other.

Request assistance to the Support personnel with one click.

Get a quick answer for your inquiries chatting with a Technician.

Opens the Help file that explains how to use the mentioned features.

This box shows you some copyright information along with the version and build number for the SupportSmith Agent.