Communication Parameters

Bind to IP:

Determines the binding IP address. If you do not assign a specific IP address, this service binds to all IP addresses assigned to this computer.

Port:

Indicates the listening port where this server can be reached. By default, port 22 will be selected.

Public Host Address

Host

Enter the Public IP for the main SupportSmith Server. This is the IP address that external users will access when requesting support or using any other SupportSmith tool.

Port:

Indicates the listening port where this server can be reached. By default, port 22 will be selected.

Multi server Environment

Broker List

In case you have several SupportSmith Servers to balance your communications, this box will list any other SupportSmith Server acting as Broker.

Host & Port options

Add Server

Click the 'Add Server' button to add secondary Servers as Brokers. A new box will come up, to enter Address, port, username and password for the Server acting as Broker.

Remove Server

Click the 'Remove Server' button to remove secondary Servers from the Broker's list.