Run SupportSmith v2 Server.msi setup and proceed with the installation. At finish, start the SupportSmith Server Manager from the Start/Programs menu:

1. Enter the public host address and port:

This is the internet IP or DNS name of your server. It is required for Agents or Support Tools running outside your company.

2. Add the License File.        

Load the .xml License file we sent you (no matter if it is a trial or a registered license) and save the changes.

3. Set the access permissions.

Click on Edit to add your domain users/groups with access rights. Then select them and determine the Login mode for each one.