Registering your Trial Version

If you downloaded SupportSmith's Trial version from our web site or a distribution site and you have already purchased a license, you must follow these steps in order to register the product:

1. Upload the License File to your Server.

Load the .xml License file we sent you and save the changes. The right column will show how many Agents, Supporters, Channels, etc. you have.

2. Set the License information within the Supporter Settings.

Launch the Supporter Settings, and enter the Email & CompanyID (you'll find them on the txt License we provide you) under the Connection Tab.

3. Set the License information within the Agent Settings.

Launch the Agent Settings, and enter the Email & CompanyID (you'll find them on the txt License we provide you) under the Connection Tab.