Remote Session


 

Remote Control Session

 

During a Remote Control Session, the Supporter will have the Tabbed Bar and the Main Connection Menu on the top of the screen.

 

(minimized)

 

Main Connection Menu

 

 

 

This menu contains the following buttons:

 

 

Disconnect

Terminates the Remote Control session, without closing the main connection.

 

Pause

Pauses the data transmission.

 

Mouse Control

Requests mouse control.

 

Send Keys

Sends keystrokes to the remote PC:

•Ctrl+Alt+Del
•Ctrl+ESC (Start Menu)
•Set Alt-Key Down
•Set Alt-Key UP
•Set Ctrl-Key Down
•Set Ctrl-Key Up

 

Select App

Select one of the applications currently running to

 

Set 256

Reduces color quality on slow internet connections.

 

Show Wallpaper

Shows the remote PC wallpaper. This might lower your connection speed.

 

Smart Sizing

Resizes the remote screen to fit yours.

 

Full Screen

Maximizes the remote PC screen to fit the local monitor.