How to enable Bidirectional Audio Redirection on Thinfinity Remote Workspace

Thinfinity Remote Workspace delivers on its promise of taking locally installed applications to the web with crisp and clear HD video streaming. In the past years, the importance of good audio quality has become as essential as video. Today’s applications demand optimum audio performance with virtually no delay, no lag, and no compromises.

With this premise in mind, Thinfinity Remote Workspace includes audio and microphone input redirection from your remote application to your local computer. This feature is a remarkable addition for audio-dependent applications such as VoIP and Softphone software. For managed devices, it provides a solid alternative for Teams and Zoom audio calls.

Setting up Bidirectional Audio Redirection in Thinfinity Remote Workspace is extremely simple. You just need to configure it at a profile level.
To enable remote sound redirection, perform the following steps:

  • Firstly, open the Group Policy Editor by going to Start > Run > gpedit
  • Go to “Computer Configuration/Administrative Templates/Windows Components/Remote Desktop Services/Remote Desktop Session Host\Device and Resource Redirection”
  • There you’ll find the option “Allow audio and video playback redirection”

 

Allow audio and video playback redirection - How to enable Bidirectional Audio Redirection

 

  • Double click on it and check the Enabled option, then hit Apply and OK on the next window:

 

Enabled audio and video playback redirection - How to enable Bidirectional Audio Redirection

 

  • Open a Command Prompt window as an administrator and type “gpupdate /force” to apply the policy changes:

 

Command Prompt - How to enable Bidirectional Audio Redirection

 

  • You are now able to open the Thinfinity Remote Desktop landing page and edit a connection, by clicking on the pencil icon at the top-right of the access profile icon:

 

Edit a connection on Thinfinity Remote Workspace landing page - How to enable Bidirectional Audio Redirection

  • On the Web Profile Manager, go to the Resources tab where you can check the “Enable Remote Sound” option:

 

Enable Remote Sound - How to enable Bidirectional Audio Redirection

 

  • Please note that you should have permissions for both sound and microphone, enabled on your browser for the audio redirection feature to work:

 

Permissions for sound and microphone - How to enable Bidirectional Audio Redirection

 

If you found this article interesting and want to know more about Thinfinity Remote Workspace you can write to us or schedule a 15-minute demo call with one of our Sales Engineers.

Related Posts

Leave a comment

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.