Configure NOD32 ESET to work with Thinfinity Remote Workspace

In this article, we will show you how to configure the NOD32 ESET antivirus software to work properly with Thinfinity Remote Workspace.   For those who are new here, Thinfinity Remote Workspace is a remote desktop server that allows you to offer web remote access to your desktops, files and folders. It’s a great tool for IT admin. Its centralized management enables plenty of configuration options that will optimize the use of time and resources. Click here, download it and try it for free.  

Configure NOD32 ESET Antivirus

There are three possible solutions for the antivirus to coexist with our software.  

1. Exclude the Thinfinity applications from being scanned:
2. Open the NOD32 ESET antivirus configuration and go to the Internet Security section. In it, you’ll find the Web and Email tab at the left panel.
3. From there you’ll be able to edit the Excluded applications section. You will need to allow the following executable files for Remote Workspace to work:  
   • Thinfinity.ConfigMgr.exe
   • Thinfinity.Broker.exe
   • Thinfinity.Gateway.exe
   • Thinfinity.SvcMgr.exe
   
4. Disable Network attack protection: Another possible solution for this, would be disabling the Network attack protection (IDS).
5. Exclude Thinfinity’s IP: Another solution would be to exclude the Thinfinity Remote Workspace IP Address in the Excluded IP address list, by clicking that option on the Web and Email section of the antivirus application.

     

If you have any questions regarding the SSL certificate management, please leave a comment below or email us at [email protected].

 

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