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Avoid the single point of failure on your architecture

With the new License Server Administrator, you can apply the High-Availability feature and avoid the single point of failure on your Remote Access/Cloud Computing architecture.

Contact us to get the installer License Server Administrator link.

In order to use the High-Availability feature, you’ll need to install the License Server Administrator on two different servers. It isn’t required both License Servers to be on the same network. If they aren’t you’ll need to ensure the License Server Administrator port is open (by default it’s 7443).

One of the servers will act as the Primary license server and the other as Backup. You configure each role in the ‘Communications’ tab of the License Server Administrator manager.

Primary Server:

The configuration for this is pretty simple. You just need to select the ‘Server role’ to ‘Primary’:

How to avoid single point of failure

Backup Server:

In the ‘Communication’ tab, change ‘Server role’ to ‘Backup’. Next step would be entering the ‘Primary server URL’ and linking this to Backup Server address.

How to avoid single point of failure

Bear in mind it isn’t required to have a public address. If everything runs locally you can just enter the local IP address in the URL.

Finally, you have to configure the Thinfinity Remote Desktop Server to load the license from a License Server. In order to do so, you just need to configure both License Server URLs in its manager.

If this is the first time you install Thinfintiy Remote Desktop Server on a server, you will be prompted to register the license right after you start the manager. Select ‘Activate a Serial Number online’ and click next.

In the following screen you’ll have to fill the E-mail, Serial and both License Server URLs, Primary and Backup:

How to avoid single point of failure

If Thinfinity Remote Desktop Server is already licensed, just go to the ‘Licenses’ tab, enable ‘Use Licensing Server’ and fill the Licensing Servers URLs.

How to avoid single point of failure

Once you configure this and apply the changes you might need to restart the services.

Bear in mind also that if you have multiple Thinfintiy Remote Desktop Servers connecting to a license server, you must configure the same “Network ID” on each of them. You will find this option in the ‘General’ tab:

How to avoid single point of failure

The ‘Network ID’ doesn’t have to follow any special format, you can put anything in there, for instance, “test”.

Have any questions? Contact us at support@cybelesoft.com or leave a message on this same post.

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