Settings |
SupportSmith v2.0: Pre-Installed Agent Settings
Pre-Installed Support Agents allows Technicians to have administrative/unattended access to the remote PC, plus benefiting from all Administrative Tools available to this scenario.
Pre-installed agents enable:
• | Administrative/unattended Remote Access |
• | Real time Status Monitoring. |
• | Working with a Colleague |
• | Request Technical Support |
Agent Settings
Any Agent configuration can be managed from the Agent Settings window. Go to Start, Programs, SupportSmith v2 and launch the SupportSmith Agent Manager:
Agent Settings
|