This action must be taken for each User or Group.|
Logins |
Select an item from the list above and check the Roles assigned to that User or Group.
Pre-Installed Agent and Supporter Roles enable the Admin Mode, Support Mode and Agent Features tab that will require your attention.
This action must be taken for each User or Group.
This Server can manage access additional Cybele Software's products or components, and that is why you'll see other components listed, such as SharingGlass.
A typical configuration for SupportSmith will require you to work with this options only:
| • | Logon as Communication Server |
| • | Logon as Pre-Installed Agent |
| • | Logon as On-Demand Agent |
| • | Logon as Supporter |