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Native 2FA Experience

These are the One-Time passcode (HOTP/TOTP) platforms supported by Thinfinity Remote Desktop:

– Google Authenticator
– DUO Mobile
– Microsoft Authenticator
– Okta Verify

If you want to make the Second Factor Authentication compatible with Google Authenticator, check the “Google Authenticator Compatible” checkbox.

Otherwise, you can set your own values :

Native 2 Factor Authentication Experience

You can also specify which authentication methods will use 2FA, using the “Enabled first-step authentication methods” :

Native-2-Factor-Authentication-Experience-2.png

Click on ‘Apply’ after you finish configuring all available options.

Next time the user authenticates on the Thinfinity Login page , he will be prompted to scan a QR code for matching his user to a Second-step Code Generate App :

Native 2 Factor Authentication Experience 3

After matching the user with the Second-step Code Generate App, enter the verification code and click on ‘Continue’

Native 2 Factor Authentication Experience 4

The next time the user authenticates, the QR code will be replaced by the following image :

Native 2 Factor Authentication Experience 5

If the user lost access to it’s Second-step Code Generate App, and needs to be reseted, this can be done from the Server Manager.

Click on the ‘Reset 2FA key for user’ , search for the username, and click ‘OK’

Native 2 Factor Authentication Experience 5b
Native 2 Factor Authentication Experience 6

If the user needs help remembering his username, it can be verified by using the ‘I don’t have access to my authentication device’ button.

Native 2 Factor Authentication Experience 7

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