Native 2FA Experience

These are the One-Time passcode (HOTP/TOTP) platforms supported by Thinfinity Remote Desktop:
– Google Authenticator
– DUO Mobile
– Microsoft Authenticator
– Okta Verify
If you want to make the Second Factor Authentication compatible with Google Authenticator, check the “Google Authenticator Compatible” checkbox.
Otherwise, you can set your own values :
Native 2 Factor Authentication Experience
You can also specify which authentication methods will use 2FA, using the “Enabled first-step authentication methods” :
Native-2-Factor-Authentication-Experience-2.png
Click on ‘Apply’ after you finish configuring all available options.
Next time the user authenticates on the Thinfinity Login page , he will be prompted to scan a QR code for matching his user to a Second-step Code Generate App :
Native 2 Factor Authentication Experience 3
After matching the user with the Second-step Code Generate App, enter the verification code and click on ‘Continue’
Native 2 Factor Authentication Experience 4
The next time the user authenticates, the QR code will be replaced by the following image :
Native 2 Factor Authentication Experience 5
If the user lost access to it’s Second-step Code Generate App, and needs to be reseted, this can be done from the Server Manager.
Click on the ‘Reset 2FA key for user’ , search for the username, and click ‘OK’
Native 2 Factor Authentication Experience 5b
Native 2 Factor Authentication Experience 6
If the user needs help remembering his username, it can be verified by using the ‘I don’t have access to my authentication device’ button.
Native 2 Factor Authentication Experience 7

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